Privacy Policy

Last updated: October 2026

This policy describes how Authorsrough Plumbing ("we" and "us") gathers, uses and passes along information when you browse authorsrough.property, call the phone number shown here or send in a form. It is a general template, not legal advice.

What We Gather

Some details come straight from you. If you fill out a form or call, we may receive your name, phone number, email address, location and a short description of your plumbing problem.

Other details arrive on their own as you use the site. These may include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use the information to:

• Match you with an independent plumbing provider who serves your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• Learn how people use this website and our phone lines
• Make the website and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Authorsrough Plumbing is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking services. We may release information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This website may use cookies and similar tools to see how visitors move around the site. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@authorsrough.property. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is completely secure. We hold on to information only as long as the purposes above require, or as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it was last revised.

Contact

Have a question about this policy? Email contact@authorsrough.property.